Order Information
Shipping Policies &
Times
Shipping Costs
Return Policy
Defective Merchandise
Policy
Secure Online Ordering
Payment Options
Credit Card Orders
Checks or Money Orders
Please call us with any questions regarding these
policies 800-848-7715.
Shipping Policies & Times
After we receive your order it will take from 2 to 6 days to process your order for shipment.
When it says 2 - 3 days for shipping, that is the post office or UPS shipping times. It does not include processing, packaging time, or adverse weather conditions, etc. The post office and UPS do not consider the day we physically ship the package as a shipping day.
BACKORDERS: Backordered products could possibly be on car organizers and most likely will be drop shipped from the manufacturer.
We are no longer shipping outside the USA.
Shipping Costs
Shipping is calculated based on weight, box dimensions, and shipping
from our zip code to your zip code. There is a very small handling
fee that is added onto the cost of shipping to pay for
people to pull and pack your order.
If incorrect shipping address is given at the time of
order, we will work hard to reach you and get your
package delivered. Unfortunatly we will have to charge
the fee charged to us of $10 to intercept your package and correct
the shipping information.
If the package
is returned to us we will do our best to contact you to see if
you'd like to
pay to have the order reshipped or receive a refund,
less the shipping and handling fee.
Return policy
There is a 20% restocking fee due to the time involved
in processing returns. We will refund your money, less any
shipping charges you paid when
ordering
and you pay to ship the product back.
There are NO returns on sale or discounted items.
Defective Merchandise Policy
Please inspect merchandise upon arrival and notify us
within five days of any damage in shipment. Otherwise,
we need to assume any damage occurred after the package
was received. You will need
your original sales receipt and proof of payment.
Secure Online Ordering We take great care in protecting your information through several
encryption methods. You will not see the lock on the bottom of your
screen or the https in the address bar until you get to the page
requesting your credit card information. When you get to this page
youâll see the padlock at the lower right hand corner of your screen.
And/or youâll see https:// in the address bar.
Payment Options Visa, MasterCard,
Discover, and Paypal
Credit Card Orders You may purchase at www.thebusywoman.com via
our secure server. We require the cvv code on the card. Itâs the
last three digits on the back of Visa, MasterCard, and Discover.
Our merchant processing
center can not process without this code.
All first time orders must be shipped to the address that your credit
card bill is sent to so we can assure that you are the one ordering
with your credit card. If you have any questions about this, please
call 805-375-1144 to discuss it.
Sometimes youâll get a notice online stating that the card can not
be processed. Or it will say something like invalid credit card number.
This means that either there is a transposed number or youâre using
a corporate card that is not supported by our merchant services.
(Note: This rarely happens, but if it does please call us at 800-848-7715.)
If you give an incorrect address you also might get an error. Your
billing name and address must match the address where your credit
card bill is sent.
If incorrect shipping address is given at the time of order, we
will charge additional shipping to cover our expenses.
Check or Money Orders We are no longer
taking checks or money orders. |
